Effective date
[September 10, 2026]
Controller and contact
[[LEGAL_COMPANY_NAME]], located at [[REGISTERED_ADDRESS]], is responsible for the personal information processing described in this policy. Contact: support@dronerove.com. This policy applies to website visitors, prospective customers, business purchasing contacts, consumers, and people who contact us for support or warranty service.
Information we collect
Depending on how you interact with us, we may process information you provide, such as your name, business contact details, company information, billing and delivery addresses, order details, enquiries, support communications and project requirements. Payment information is handled through the payment provider’s process. The payment information accessible to us is [[PAYMENT_DATA_ACCESSIBLE_TO_US]]. Do not send full payment-card details by ordinary email.
Technical information and third-party sources
Our website and service providers may record IP addresses, browser or device information, login activity and security logs needed to operate and protect the service. Analytics identifiers, advertising identifiers, browsing events and referral information may be collected only where the relevant tools are actually enabled and subject to applicable choices. Other sources, if any, are [[ACTUAL_THIRD_PARTY_SOURCES_AND_DATA]]. Do not submit sensitive personal information unrelated to your enquiry or transaction.
Purposes and legal grounds
We use information to respond to enquiries, establish and fulfil orders, arrange payment and delivery, provide customer support and warranty handling, maintain accounts, prevent fraud, maintain website security and meet accounting or legal obligations. Analytics, marketing messages and personalized advertising are used only where actually enabled and supported by an appropriate legal basis. Where marketing consent is required, it is obtained separately; an enquiry or purchase does not automatically constitute consent.
Recipients and service providers
Information may be disclosed as necessary to ecommerce, payment, delivery, customs, hosting, IT, customer-support providers, manufacturers handling a warranty case, professional advisers and authorities where legally required. We aim to share only information reasonably necessary for the relevant purpose. Actual providers and practices must be listed and verified before publication:
Your rights and choices
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to processing, withdraw consent, or complain to a supervisory authority. Submit requests to support@dronerove.com or [[PRIVACY_REQUEST_URL]]. We may take proportionate steps to verify identity and will respond within applicable legal deadlines. Authorized-agent requests and appeal procedures will be provided where required.
Marketing communications
You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. Necessary order, delivery, security and service communications may still be sent. We do not treat an order or support enquiry as automatic consent to unrelated marketing where consent is required.
Children and policy updates
Our website is intended for adults and business purchasing and is not directed to children. If you believe a child’s information has been collected inappropriately, contact us so we can investigate and respond as required by law. We will update this policy and its effective date when our practices change. Posting revised text does not itself authorize processing that requires fresh consent.